Terms of Service

Last updated: November 11, 2026

These Terms of Service apply to purchases made through the VYBRA online store.

By placing an order, you agree to these Terms of Service. Your mandatory consumer rights under applicable law remain unaffected.

1. Products

VYBRA sells vibrating wristband alarms and related products.

We aim to provide accurate product descriptions, images, and specifications. Minor differences in appearance may occur due to screen settings or product variations.

The main characteristics of each product are provided on its product page.

2. Orders and Payments

To place an order, select your products, review your shopping cart, enter your delivery and payment information, and submit your order through checkout.

You can review and correct your information before completing your purchase.

After submitting an order, you will receive an electronic order confirmation.

We may reject or cancel orders for legitimate reasons, including product unavailability, suspected fraud, or significant pricing errors. Payments collected for cancelled orders will be refunded.

Payments are processed through the available payment methods at checkout.

3. Prices and Shipping Costs

Product prices are displayed in the currency shown at checkout.

Customers are responsible for paying shipping costs when placing an order.

Shipping costs vary depending on the customer's delivery location and are calculated based on the shipping destination.

The applicable shipping charges and total order price will be displayed before the purchase is completed.

Any applicable taxes and additional charges will be disclosed in accordance with applicable law.

4. Shipping and Delivery

VYBRA delivers to the countries available for selection at checkout.

Shipping costs depend on the customer's delivery address and destination country.

Estimated delivery times are provided during checkout or in our Shipping Policy.

Delivery times may vary depending on the destination, shipping provider, and customs processing.

Customers retain their legal rights in the event of delayed or failed delivery.

5. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy and applicable consumer protection laws.

Customers are responsible for the direct return shipping costs when returning a product because they have changed their mind or are exercising an applicable right of withdrawal.

Return shipping costs vary depending on the customer's location, the return destination, and the selected shipping provider.

Where EU consumer protection law applies, customers generally have the right to withdraw from an online purchase within 14 days of receiving their order, subject to statutory exceptions.

In the event of a valid withdrawal, the original standard delivery costs will be refunded where required by law. Additional costs for an upgraded delivery method need not be refunded where applicable law permits.

If a product is defective or incorrect, necessary return shipping costs will be covered by VYBRA where required by applicable law.

To request a return, contact us at r.hauser423@gmail.com.

6. Defective Products and Legal Guarantees

If a product is defective, damaged, or does not match its description, customers may be entitled to repair, replacement, a price reduction, or a refund under applicable law.

Where EU consumer protection laws apply, consumers generally benefit from a minimum two-year legal guarantee for goods.

Nothing in these Terms limits mandatory consumer warranty rights.

7. Liability

VYBRA is responsible for its contractual and legal obligations in accordance with applicable law.

We are not responsible for losses caused solely by circumstances outside our reasonable control, except where liability cannot legally be excluded.

Nothing in these Terms excludes or limits mandatory consumer rights or liability that cannot legally be restricted.

8. Applicable Law

These Terms are governed by Swiss law.

This choice of law does not deprive consumers of mandatory protections applicable in their country of residence.

Disputes will be handled by courts having jurisdiction under applicable law.

9. Contact Information

VYBRA

Roman Hauser

Utenbergstrasse 23

8832 Wollerau, Schwyz

Switzerland

Email: r.hauser423@gmail.com